The Faces Behind Our Expertise

Friendly, Skilled, and Here for You

Meet Alex Mills

Alex has built a 15 year career in property, specialising in both Sales and Lettings across the UK and internationally. Alex began his career with Foxtons in Chelsea, enhancing his skills in one of London’s most competitive markets. He then went onto Strutt & Parker, where he further established himself in the sales market. He later spent four years in Hong Kong with Colliers International, working in the international properties department. This was a pivotal step in Alex’s career, where he advised clients on new-build investments in the UK and introduced Australian developments to buyers across Asia. The role gave him insight into international markets and refined his expertise in cross-border property investment, providing him with a unique range of experience that he now applies to the local property market.

 

Born and raised in Tunbridge Wells, Alex combines his local knowledge with a global perspective. Alex got into property because he thrives off building relationships, consulting people in their property journey and selling them their dream home. Known for going above and beyond for everyone he works with, Alex brings a trusted, personal approach to the Tunbridge Wells market and takes pride in helping people find not just a property, but a place to call home.

The Presence Vision

At Presence & Co., everything we do is driven by a clear purpose: to deliver estate agency and property management services that go beyond expectations. Whether it’s finding the perfect home, maintaining a property to the highest standard, or managing portfolios with precision, we are committed to putting people at the heart of everything we do. Our vision, mission, resources, and values guide us every step of the way.

Our Vision

To redefine property management and estate agency services by prioritising people, sustainability, and innovation. We envision a future where every property is expertly managed, beautifully maintained, and consistently cared for. 

Our Mission

Our mission is to simplify property ownership and renting, offering unparalleled service through transparent communication, swift solutions, and a dedicated, hands-on approach. We strive to create positive experiences for our clients and tenants, ensuring that every interaction is stress-free.

Our Resources

From our highly skilled in-house maintenance team to our expert agency team, we have the resources to handle every property need with efficiency and care. Our team’s expertise spans everything from residential refurbishments to 24/7 emergency out of hours support, ensuring every detail is managed to the highest standard.

Our Values

  • Integrity: We operate with honesty, fairness, and a commitment to doing what’s right for our clients and tenants.
  • Collaboration: We believe in the power of teamwork—working closely with clients and our in-house team to achieve exceptional results.
  • Innovation: We embrace new ideas and technologies to stay ahead in a fast-paced industry.
  • Care: Whether it’s a small repair or a major renovation, we approach every project with attention to detail and genuine passion.

Meet our team

Our dedicated team brings expertise, passion, and a personal touch to everything we do. Here are the people who make it all happen.

Alex Mills

Head of Sales & Lettings

Emilie Wilson

Office Manager

Claribelle Layug

Property Assistant

Gabby Harper

Property Assistant

TESTIMONIALS

Frequently Asked Questions

Simply click on the “Book a Valuation” tab on our homepage or contact our team directly. We’ll arrange a convenient time to visit your property and provide a professional market appraisal.

We use a personal approach, combining online property portals such as RightMove, social media, professional photography, and local advertising to reach the right buyers.

Our fees are competitive and transparent. They depend on the value of your property and the services you choose. Contact us for a personalised quote.

Absolutely! We work with trusted local solicitors and mortgage advisors to ensure a smooth process from start to finish.

Lettings FAQ's

Contact us to arrange a lettings consultation. We’ll guide you through the process, from marketing your property to finding the perfect tenants.

We perform thorough tenant referencing, including credit checks, employment verification, and rental history, to ensure reliable and responsible tenants.

Yes, our in-house maintenance team and 24/7 support ensure your property is always taken care of. From minor repairs to full management, we’ve got it covered.

We specialise in Tunbridge Wells, London and York but manage lettings across Kent and beyond. Let us know where your property is, and we’ll be happy to assist.

Our landlord fees vary depending on the service level you choose, from tenant-find only to fully managed. Contact us for a bespoke quote.

General FAQ's

Yes! Our friendly team is here to guide you through every step, ensuring you feel confident and informed, whether buying your first home or moving into your first rental.

 We pride ourselves on our personal approach, local expertise, and proactive 24/7 support. From our in-house maintenance team to tailored marketing strategies, we go the extra mile to exceed expectations.

Use the “Get a Quote” pop-up on our website, email us at info@presence.uk, or call our office. We’re always here to help.

Get in touch!

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