The Faces Behind Our Expertise
Friendly, Skilled, and Here for You
Meet Sophie Meyer
With over 15 years of experience in sales and lettings, Sophie Meyer has honed her skills at some of the industry’s leading names, including Hamptons. Her journey into property was more than a career choice—it was the realisation of a deep passion for helping people find a place they can truly call home.
At Presence & Co. Sophie brings this dedication to every client she meets, combining her extensive knowledge with a personal touch. Her ability to truly understand individual needs and match people with their perfect homes is what sets her apart.
Because for Sophie, it’s not just about property – it’s about people, and making the journey to their next chapter exciting and memorable.
The Presence Vision
At Presence & Co., everything we do is driven by a clear purpose: to deliver estate agency and property management services that go beyond expectations. Whether it’s finding the perfect home, maintaining a property to the highest standard, or managing portfolios with precision, we are committed to putting people at the heart of everything we do. Our vision, mission, resources, and values guide us every step of the way.
Our Vision
To redefine property management and estate agency services by prioritising people, sustainability, and innovation. We envision a future where every property is expertly managed, beautifully maintained, and consistently cared for.
Our Mission
Our mission is to simplify property ownership and renting, offering unparalleled service through transparent communication, swift solutions, and a dedicated, hands-on approach. We strive to create positive experiences for our clients and tenants, ensuring that every interaction is stress-free.
Our Resources
From our highly skilled in-house maintenance team to our expert agency team, we have the resources to handle every property need with efficiency and care. Our team’s expertise spans everything from residential refurbishments to 24/7 emergency out of hours support, ensuring every detail is managed to the highest standard.
Our Values
- Integrity: We operate with honesty, fairness, and a commitment to doing what’s right for our clients and tenants.
- Collaboration: We believe in the power of teamwork—working closely with clients and our in-house team to achieve exceptional results.
- Innovation: We embrace new ideas and technologies to stay ahead in a fast-paced industry.
- Care: Whether it’s a small repair or a major renovation, we approach every project with attention to detail and genuine passion.
Meet our team
Our dedicated team brings expertise, passion, and a personal touch to everything we do. Here are the people who make it all happen.
TESTIMONIALS
“Presence & Co have been nothing short of fabulous. From my first viewing to being handed the keys was faultless. The property is nothing short of spectacular, the finish and facilities within the property are best in class."
"I had one minor maintenance issue and within 1 hour of reporting to head office it was fixed by professional help! The landscaping team are working in the gardens twice a month and as spring arrives they are bringing the grounds to tip-top condition....simply superb!"
“Presence & Co have been really good at making sure my time as a tenant so far at Kenwood House has been smooth. I know I can contact them for any queries and they will get back to me with great help. Really great experience so far. Thank you”
“Presence & Co. has managed my property portfolio for a while now, we are always so impressed with the fantastic communication and support from Sophie and the team. Whenever a tenant leaves, they are quick to match me with a new one. They handle all the contracts and make it a smooth move! Thank you.”
"I had to call the out-of-office line this morning as a switch tripped overnight, causing my fridge and freezer to go off. The service was quick and efficient – Chris arrived promptly, fixed the issue within 30 minutes, and everything was done in under an hour. Great job, and please pass on my thanks to Chris!"
Frequently Asked Questions
Simply click on the “Book a Valuation” tab on our homepage or contact our team directly. We’ll arrange a convenient time to visit your property and provide a professional market appraisal.
We use a personal approach, combining online property portals such as RightMove, social media, professional photography, and local advertising to reach the right buyers.
Our fees are competitive and transparent. They depend on the value of your property and the services you choose. Contact us for a personalised quote.
Absolutely! We work with trusted local solicitors and mortgage advisors to ensure a smooth process from start to finish.
Lettings FAQ's
Contact us to arrange a lettings consultation. We’ll guide you through the process, from marketing your property to finding the perfect tenants.
We perform thorough tenant referencing, including credit checks, employment verification, and rental history, to ensure reliable and responsible tenants.
Yes, our in-house maintenance team and 24/7 support ensure your property is always taken care of. From minor repairs to full management, we’ve got it covered.
We specialise in Tunbridge Wells, London and York but manage lettings across Kent and beyond. Let us know where your property is, and we’ll be happy to assist.
Our landlord fees vary depending on the service level you choose, from tenant-find only to fully managed. Contact us for a bespoke quote.
General FAQ's
Yes! Our friendly team is here to guide you through every step, ensuring you feel confident and informed, whether buying your first home or moving into your first rental.
We pride ourselves on our personal approach, local expertise, and proactive 24/7 support. From our in-house maintenance team to tailored marketing strategies, we go the extra mile to exceed expectations.
Use the “Get a Quote” pop-up on our website, email us at info@presence.uk, or call our office. We’re always here to help.